ERPM Resolution Hub
Report a municipal issue and follow its progress through to resolution.
Submit an escalation
Tell us about your issue and which ward needs assistance.
Track your escalation
Use your ERPM reference and phone number to check progress.
Representatives and administrators
Sign in with your approved account to manage escalations, follow up and record resolutions.
Internet access is required to submit, track and update escalations. Open this link in your browser whenever you need to use the hub.